Privacy Policy

Last Updated: 15 October 2026

Welcome to Opringo

Opringo (“Opringo”, “we”, “our” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you use our website, application and related services.

Opringo acts as a data controller where it determines how and why personal data is processed.

By using our services, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will obtain it before processing your personal data on that basis. You may withdraw your consent where applicable, although this may affect our ability to provide certain services.

If you do not agree with this Policy, please discontinue using our services. Additional privacy notices may apply to particular products or features. Where a specific notice supplements this Policy, it will apply to the relevant processing activity.

This Policy does not govern the independent privacy practices of third-party websites, applications or services that you may access through Opringo. Please review their privacy policies before sharing information with them.

This Policy also applies to Opringo affiliates that process personal data on our behalf or provide services not covered by a separate privacy policy.

1. What data do we collect and use?

1.1 Categories of personal data

Depending on how you use Opringo, we may collect the following categories of information:

• Account and Profile Data: Information you provide when registering or updating your account, including your name, mobile number, email address, Opringo ID, gender, region, profile picture, interests, hobbies and other profile details. Where social login is available, this may include information received from the relevant provider with your permission.
• Social Media Data: Information supplied by a social media or authentication provider when you use its service to register or sign in, such as your name, email address, provider-specific user ID, profile picture, gender, location, time zone or birthday, depending on the permissions granted. You can manage certain information through the relevant provider's privacy settings.
• Usage and Device Data: Information about how you access and use Opringo, including your IP address, browser and device type, device identifiers, approximate or precise location where enabled and permitted, cookies, network information, pages viewed, searches, clicks, session duration, technical errors and content you upload or share. This may also include information about interactions and communications with other users where necessary for service operation, safety or reporting.
• Preference Data: Your communication, marketing and service preferences, including preferences submitted through surveys or questionnaires.
• Support Data: Information you provide when contacting customer support, submitting feedback, reporting an account or making a complaint. This may include contact details, messages, screenshots and relevant supporting documents.
• Contact Data: If Opringo provides contact-import or invitation features, we may access information from your device's address book only where you authorize the relevant access. If you choose to invite contacts, information may be processed to facilitate those invitations. You should have the necessary permission to share another person's contact information. You can decline contact access and continue using features that do not require it.

1.2 Sensitive personal data

Please do not submit sensitive personal information, such as information about health, religion, political opinions, ethnicity, genetics or other protected characteristics, unless a specific feature lawfully requires it. If such information is submitted, we will handle it in accordance with applicable law and any additional safeguards required.

1.3 Private communications

Private messages are intended for communication between users. We do not routinely review private conversations for general purposes. However, information may be processed where necessary for technical delivery, security, fraud prevention, user reports, moderation, compliance with law or the investigation of suspected misuse. Information submitted through a report or support request may be reviewed by authorized personnel.

2. How do we collect your data?

2.1 Information you provide or generate

We collect information when you:

• Register for an account and create or update your profile.
• Use Opringo's website, application and features.
• Authorize device permissions or location access.
• Access our website through a browser that uses cookies or similar technologies.
• Contact us, submit feedback, participate in surveys or report an issue.

2.2 Information from other sources

Where permitted by law, we may receive information from:

• Other users, including information they submit when communicating with us or reporting an account.
• Our affiliates and service providers that support our operations and marketing.
• Social media and authentication providers when you use their services to access Opringo.

We process information received from these sources in accordance with this Policy and applicable data protection requirements.

3. How will we use your data?

3.1 Purposes of processing

We may use your personal data to:

• Provide our services: Create and manage accounts, display profiles, facilitate communication and provide customer support. We may use automated systems to suggest profiles, content or connections based on your activity and preferences.
• Verify accounts: Confirm account information, authenticate users and send verification messages where applicable.
• Maintain safety and improve services: Protect accounts, detect suspicious activity, investigate reports, prevent misuse, improve performance, develop features and evaluate the effectiveness of our advertising.
• Provide customer support: Respond to questions, complaints, requests and feedback.
• Manage our relationship with you: Send service announcements, policy updates, security notices and other important communications.
• Send marketing communications: Inform you about Opringo features, promotions, events or rewards where permitted by law and subject to your communication preferences and any required consent.
• Meet legal obligations: Comply with applicable laws, regulations, lawful requests and relevant regulatory requirements.
• Fulfil requested purposes: Process information for other purposes clearly explained when you provide it or where you otherwise lawfully authorize the processing.
• Support legitimate business operations: Maintain records, administer our services, resolve disputes, protect our rights and carry out related operational activities where legally permitted.

3.2 Legal grounds for processing

Depending on the circumstances and applicable law, we process personal data where necessary to provide our services under a contract, comply with legal obligations, pursue legitimate interests that do not override your rights, or obtain your consent where required.

Where processing relies on consent, you may withdraw it as described in Section 9. Withdrawal does not affect processing lawfully carried out before withdrawal or processing supported by another valid legal basis.

4. How will we disclose your data?

4.1 Affiliates and authorized recipients

We may disclose personal data to our affiliates, relevant service providers, professional advisers and authorized personnel where necessary to operate Opringo, provide services, maintain security or fulfil legal obligations.

We may also disclose information to governmental, regulatory or law-enforcement authorities where required or legally permitted.

4.2 Service providers

We may engage third parties to provide website and application hosting, data storage, backup, infrastructure, analytics, customer support, communications, payment processing, security and other operational services.

4.3 Confidentiality and security requirements

Where service providers process personal data on our behalf, we take reasonable steps to require appropriate confidentiality, security and data protection safeguards and to limit their use of information to authorized purposes.

4.4 Monitoring service providers

We take reasonable steps to assess our service providers' data protection practices and address identified risks or non-compliance, in accordance with applicable law and our contractual arrangements.

4.5 Aggregated or de-identified information

Where appropriate, we may share aggregated or de-identified information for analytics, research, service improvement and related business purposes. We take reasonable measures to reduce the risk of identifying individuals from such information.

4.6 Third-party integrations

If you choose to connect Opringo with a third-party application or service, that provider may receive information necessary for the integration, depending on your settings and permissions. Its independent processing is governed by its own privacy policy and applicable law.

4.7 External links

Our services may contain links to external websites or applications. We do not control their independent privacy practices. Please review their policies before providing personal information.

4.8 Business transfers

If Opringo undergoes a merger, acquisition, restructuring, financing or sale of assets, personal data may be transferred as part of the transaction, subject to appropriate safeguards and applicable law.

4.9 Advertising and business partners

We may work with advertising, analytics and business partners to measure campaigns, understand service performance and present relevant offers. Where personal data is shared for advertising purposes, we will do so in accordance with applicable law, required consent and your available privacy choices. We will not authorize business partners to use your contact details for unrelated direct marketing outside Opringo without an appropriate legal basis.

5. How do we retain your data?

5.1 Retention periods

We retain personal data only for as long as reasonably necessary to provide our services, fulfil the purposes described in this Policy, resolve disputes, maintain security and meet applicable legal or regulatory obligations.

5.2 Deletion and de-identification

When personal data is no longer required, we will take reasonable steps to delete it, securely dispose of it or remove information that identifies you, subject to applicable retention requirements. Some information may remain in backups for a limited period or be retained where legally necessary.

6. How do we protect your data?

6.1 Security measures

We take reasonable administrative, technical and organizational measures to protect personal data against unauthorized access, loss, alteration, disclosure or misuse. These measures may include:

• Appropriate security software and system updates.
• Encryption and secure transmission technologies, such as TLS, where implemented.
• Access controls that limit access to authorized personnel.
• Confidentiality obligations for personnel and service providers.
• Security monitoring, logging and auditing where appropriate.
• Periodic reviews of our information-handling and security practices.

6.2 Responding to security incidents

We maintain procedures for assessing and responding to suspected personal data breaches. Where required by applicable law, we will notify affected individuals and relevant authorities within the prescribed timeframes.

6.3 Limitations of security

Although we take reasonable precautions, no online service or electronic storage method can be guaranteed to be completely secure. We will continue to review our safeguards and respond to identified risks. Nothing in this Policy excludes responsibilities or liabilities that cannot lawfully be excluded.

7. Transferring your personal data abroad

7.1 International processing

Our hosting providers may store or process personal data in the United States, while some of our operations and service providers may be located in Nigeria or other countries. Your information may therefore be transferred across national borders when necessary to provide our services.

7.2 Safeguards for international transfers

Where personal data is transferred internationally, we will take steps required by applicable data protection law to ensure appropriate safeguards are in place. These may include contractual protections, assessments of the destination country's data protection framework and other legally recognized transfer mechanisms.

Where required, we will provide information about relevant safeguards and explain how you may obtain further details.

8. How do we ensure your data is accurate?

8.1 Updating your information

We rely on information you provide and take reasonable steps to maintain accurate records. You can update relevant account and profile details through your Opringo settings or contact us if you need assistance correcting inaccurate or incomplete information.

9. What are your data protection rights?

9.1 Your rights

Depending on applicable law, you may have rights concerning the personal data we hold about you.

9.2 Right of access

You may request access to your personal data and information about how we process it.

9.3 Right to correction

You may request correction of inaccurate information or completion of incomplete information.

9.4 Right to withdraw consent or request deletion

• Where we rely on your consent, you may withdraw it by contacting us using the details in Section 14.
• We will explain any significant consequences of a withdrawal request where appropriate.
• If a request affects information necessary to provide a service, we may be unable to continue providing that service. We will explain this where required.
• Withdrawal of consent does not affect processing that is lawfully based on another legal ground or that must continue to comply with legal obligations.
• Where information received from a social media provider is involved, you may also need to manage permissions through that provider. Information already incorporated into your Opringo profile may be editable through your account settings.
• You may request account deletion through the Account and Security section of your Opringo settings, where available. Certain records may be retained where required or permitted by law.

9.5 Submitting a request

You may exercise your applicable rights by contacting our Data Protection Officer using the contact details in Section 14. Please identify the right you wish to exercise and provide sufficient information for us to verify and process your request securely.

9.6 Fees

We will handle requests in accordance with applicable law. Where a reasonable fee is legally permitted for an excessive or repetitive request, we will explain this before proceeding.

9.7 Response time

We will respond within the timeframe required by applicable law. If an extension is legally permitted and necessary because of complexity or the number of requests, we will inform you within the applicable timeframe and explain the reason for the delay.

9.8 Requests we cannot fulfil

If we cannot fulfil a request, we will explain the reason where legally required and inform you of any available complaint or appeal options.

9.9 Personal data breaches

Where a personal data breach is likely to create a legally reportable risk or significant harm, we will take appropriate steps and notify affected individuals or relevant authorities where required by law.

10. What and how do we use cookies?

10.1 What are cookies?

Cookies are small text files stored on your device by a website. We may use cookies and similar technologies to operate our website, maintain sessions, understand usage and improve user experience.

10.2 Types of cookies

We may use session cookies, which generally expire when your browsing session ends, and persistent cookies, which remain on your device for a defined period or until deleted.

10.3 Categories of cookies

• Strictly necessary cookies: Help the website function, maintain sessions and support secure account access.
• Analytics and performance cookies: Help us understand website usage, identify technical problems and improve functionality.
• Advertising and targeting cookies: Where used and permitted, help measure advertising performance and provide or evaluate relevant advertisements. Some information may be shared with advertising partners in accordance with applicable law and your consent choices where required.

11. How to manage your cookies

11.1 Cookie preferences

Where available, you can manage non-essential cookies through our cookie settings. You can also use your browser settings to block or delete cookies. Blocking certain cookies may affect some website features. Where consent is legally required, non-essential cookies will not be activated before the required consent is obtained.

12. Privacy policies of other websites, products or services

12.1 Third-party privacy practices

This Policy applies to Opringo and the services it covers. If you follow links to external websites, applications or services, their own privacy policies and practices will apply to their processing of your information.

13. Changes to our Privacy Policy

13.1 Policy updates

We may update this Policy from time to time to reflect changes in our services, practices or legal obligations. The latest version will be published on our website with its updated effective date. Where required by law, we will provide notice of significant changes or obtain any necessary consent. We encourage you to review this Policy periodically.

14. Contacting the Data Protection Officer

If you have questions about this Privacy Policy, wish to exercise your data protection rights or have a privacy complaint, please contact Opringo through the official contact details published on our website.

15. Policy towards minors

15.1 Age restrictions

Opringo is intended for adults aged 18 and above, or individuals who have reached the applicable age of majority where it is higher. Individuals below the permitted age must not register for or use our services.

If we become aware that a person below the permitted age has provided personal data in violation of this Policy, we will take appropriate steps to restrict the account and delete the information where required by applicable law.

If you believe a minor has created an account, please contact us through our official support channels so that we can investigate and take appropriate action.